All too often people get so caught up in the contractual details, they often spend an inappropriate amount of time considering the logistics of a project. So set a start time that needs to be honored. If an early arrival is needed, have a clause in your agreement that requires the workers to give you a courtesy call 30 minutes before their new arrival time. This will give you peace of mind and prevent the chance of an awkward moment.
What is the best way to approach my contractor about some minor details that have been left unattended to — when the contractor is talking like everything looks great? — Ann in Portland
Contractors like to front load the contract, meaning that they get the lion’s share of the project dollars up front and during the middle of the project. You, as a homeowner, want to load the contract just the opposite. Hold enough money back to insure the contractor has a financial interest in meeting your expectations. Additionally, if you think you might be intimidated by bringing your attention to detail up, simply state in your contract that you will be having a third person conduct a final inspection with or for you.
How should I handle a worker for the construction company wanting to do work for me on the side? — Alan in Falmouth
This happens all too often. Both homeowners and workers make the mistake of soliciting side work for a lower price. If a worker approaches you with this proposition, simply tell them that your values are well aligned with the contractor and that you have no interest in doing a side deal. Regardless of who you hire, always make certain that they are fully insured and capable of performing the task at hand.
What do I do if the job starts taking much longer to complete than originally thought? — Bill in South Portland
First of all, the additional length could be caused by a change in conditions and or an increase in the scope of work. Whenever anything changes with a project be sure to get a change of work order signed. Be sure that the change order not only states the change in price, if there is one, but that it also states any change in completion time. All too often change orders address a price change, but do not address any time changes. Use the change order as a tool to better manage everyone’s expectations.